Category Archives: Knowledge Base

How to Register Custom Name Servers for a Domain at HostBuddy

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Name servers are responsible for directing your domain to the correct hosting server. If you need to use custom or private name servers for a domain registered with HostBuddy, you can easily set them up through the HostBuddy Control Panel.

There are two methods available to register a new Name Server (NS) record for a domain registered with HostBuddy:

Option 1: Using the Edit Name Servers/WHOIS Column

  1. Log in to your HostBuddy Control Panel and go to My Domains > Registered Domains.
  2. Locate the domain you want to update and find the Edit Name Servers/WHOIS column.
  3. Click the Edit Name Servers icon.
  4. The Manage DNS pop-up window will open. Switch to the Manage Domain-Based NS tab.
  5. Enter the new name server (NS) and its corresponding IP address.
  6. Click the Register button to save the new name server record.

Option 2: Using the Domain Information Window

  1. Sign in to your HostBuddy Control Panel and navigate to My Domains > Registered Domains.
  2. In the Domain column, click the domain name you want to modify.
  3. The Domain Information pop-up window will appear. Open the DNS Servers & Settings tab and click Register/Edit Name Servers.
  4. In the Manage Domain-Based NS tab of the Manage DNS window, enter the name server and IP address details.
  5. Click Register to add the new name server record.

Important Notes

  • Name server updates may take up to 24 hours to fully propagate worldwide.
  • You can register multiple name server records for redundancy and improved reliability.
  • Using HostBuddy for both domain registration and hosting makes DNS management fast and hassle-free.

How to View WHOIS Information for Your Domain

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HostBuddy offers not only web hosting services but also domain registration. To access the WHOIS data sheet for a domain registered with us, follow the steps below:

  1. Log in to your control panel and navigate to My Domains → Registered Domains.
  2. In the “Domain” column, click on the domain name you want to review.
  3. This will open the “Domain Information” pop-up window, which displays detailed information about the selected domain.
  4. Within the “Domain Details” section, locate the “Edit WHOIS Details” option.
  5. Click the “View” link to review the domain’s current WHOIS information.

By following the steps above, you can quickly view and verify your domain’s WHOIS information at any time. Keeping your WHOIS details up to date helps ensure proper domain management and uninterrupted service. To register a domain name, please visit https://hostbuddy.net/domain-name

Hassle-Free Hosting Renewals with HostBuddy: How Recurring Payments Keep Your Website Online

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Managing your website can sometimes feel overwhelming, especially when it comes to keeping track of hosting and domain renewals. Missing an expiration date could mean unexpected downtime, which nobody wants. HostBuddy makes it simple and stress-free with automatic recurring payments for all hosting plans and domain registrations. With this system, your website stays online, and you can focus on what matters most — growing your online presence.

How Recurring Payments Work

When you pay for a HostBuddy service using a credit/debit card or PayPal, a recurring payment is automatically set up for the next billing cycle. This ensures your hosting plan or domain name is renewed on time, so you never have to worry about downtime.

If you use a card, the details of your subscription will be included in the payment confirmation email. PayPal users will receive a separate notification from PayPal confirming the subscription.

Recurring payments are processed seven days before your renewal date, giving you a buffer period to resolve any issues, such as insufficient funds in your PayPal account. If a payment fails, you’ll be notified immediately and will have a full week to take action before your service is affected.

Managing Your Subscriptions

HostBuddy gives you full control over your subscriptions. You can view, cancel, or update your recurring payments at any time through your Control Panel:

  1. Hover over your name in the top right corner of your account.
  2. Select the Recurring option.

For PayPal subscriptions, you can also cancel directly through your PayPal account.

If you wish to keep your subscription active but change your funding source, simply click the Change button in the same section. A small pop-up will appear allowing you to select PayPal, FirstData (for all credit/debit cards), or WorldPay (for American Express cards) as your payment method.

After selecting your preferred payment method, you’ll be forwarded to the payment page to submit a $0.00 authorization payment. This authorization ensures your plan or domain will be automatically renewed when it’s due.

Why Choose HostBuddy

HostBuddy is not just about hassle-free payments — we are committed to providing fast, reliable, and secure web hosting. With 24/7 expert support and a 99.9% uptime guarantee, you can trust that your website is in good hands.

By enabling recurring payments, you’re taking a proactive step to protect your online presence while enjoying all the features and performance HostBuddy has to offer. Don’t let renewals slip through the cracks — set up your subscription today and experience worry-free hosting.